It was great to have the stability of a dedicated builder on the project, who took a lot of pride in his workmanship and provided a quality build. With Benchmark having regular and dedicated subbies, you end up with consistent good quality workmanship, plus we found all the subbies were easy to approach on site. We found our Project Manager to be very approachable and was able to answer action requests promptly and if needed was able to provide us with alternative options. Build was completed on time, was of a very high standard and was delivered with no issues. Their Buildertrend site is a great way to interact during the build process for people who cannot get to site very often, however it was greatly appreciated to be given access to site as we preferred a more hands on/visual approach.
Regards Steve & Karen (24/05/2017)
When we were told our house was to be rebuilt after the earthquake, we decided to look for a builder we liked and had confidence in. After looking at about a dozen companies, we settled on Benchmark Homes. We were very impressed with Perry, who we saw at the Show Home. He talked to us about the homes that Benchmark build, the process of rebuild and generally made us feel like very valued clients. We were not looking forward to going through the process of having the house we retired to knocked down and rebuilt, it had been a stressful time for us. We found that everyone in Benchmark were extremely helpful and understanding of what we were going through. We spent a lot of time going through what we wanted in the home with Perry, and how we wanted the best use of the space we had. He listened to us at all times, something we had not found in other building companies. The process of rebuilding was made easy for us at every stage.
The standard of work was exceptional throughout the whole build, with quality tradesmen, and we were kept informed at all times of what was happening, including photos, these were really appreciated. We had an exceptional Project Manager in Ben; any problems we encountered were swiftly attended to and rectified without any fuss. The completed house is a dream come true. It is a pleasure to live in it. We would certainly recommend Benchmark and have done so since we started the process of rebuilding. People we have spoken to and have seen our home are very impressed with it, and in some cases very jealous of how we have been treated, they have not been so lucky. Once again we would like to say a big thank you to everyone in Benchmark for giving us a beautiful home to spend the rest of retirement in.
-Ken and Barbara
The house you have built is great and the communication has been excellent. Everyone we have had dealings with from Benchmark has been great, from Sales at the start, and Ben right through the building process. Cant wait to go Home… Kind Regards
-Chris and Deborah
Hi! Richard and Natasha, Benchmark Homes are currently nearing completion of our re-build at Halswell Christchurch. My wife Karen and myself would just like to pass on our grateful thanks to you and all your Team at Benchmark for the wonderful service that has been provided to us. From the start it has been a smooth operation and we are very impressed with not only the Benchmark Team, but each and every one of the sub-contractors who have worked on the site. The professional manner in which everyone has handled any enquiries or concerns that we had is something that you should all very proud of. The communication channels with Benchmark and all its sub-contractors has been great and made for a very pleasant and stress-free experience for us both. Both Jamie van der Klei and Graeme Newton should be congratulated for their attention to detail and client friendly approach to all matters. We look forward to moving to our new home and wish Benchmark Homes every success for the future. Thanks again.
-Bill and Karen
Thanks for the gift basket. I have now been in my new house at West Melton for two weeks and absolutely loving it.
I want to thank you personally for the great house design you worked out for me, answering all my queries in the earlier days and working through the build process with me. This house is ‘so me’ and nothing with it I would really change.
A big thanks to Will for his communication and follow through on any issues, and really appreciate this continuing after the ‘hand over of the keys’. I equate it to ‘post implementation support’ in my role – very important.
You have a very professional team working for you and everyone within your company that I came in contact with has left me with a positive opinion. This includes the trade companies you work with and I won’t mention specifics in case I miss anyone out.
If I ever had to build again, I would have no hesitation in going with Benchmark again and I take every opportunity to recommend your company to other people when people ask about my house.
The wow factors for me are the schist stonework – the view from inside as well as outside, the internal entrance way with the peaked ceiling and high glass to let the outside light in, the tiled en-suite, and of course my garage. The whole house design works really well for me and I am glad that I worked through the specification in detail during the design phase as it meant there were no major surprises during the build.
Again, thanks to Will and everyone in your company that I came in contact with. It was a wonderful experience.
– Ann Baird
“Dear Richard and Natasha,
A very long overdue huge thanks for our beautiful home! We are as you know all moved in and loving every minute of it! Particularly happy with the Tri-Stone bench…great suggestion Natasha!
I also wanted to commend your wonderful team! Each and everyone we dealt with at Benchmark including your sub contractors were fantastic! Nothing was a bother, they were polite, professional, dedicated and eager to please. It’s rare to find such consistent service!
Very special thanks to Ross, Chris, Diane + our builders. Thanks also for the gift basket on move in day! Such a nice thought! Be sure to pop in sometime, we would love to see you!
– Steph and James Townsend
“Thank you Benchmark,
We started with a dream and the team at Benchmark have brought it to life.
The building process has been painless, and from design to completion, we had no hassles at all. We love our new home and would recommend Benchmark to anyone considering building.
Thank you to all the team at Benchmark – we would definitely use you again.”
– Rob and Jane Penman
“We’d like to thank you and Ross for building our home and for all the work you’ve put in over the past 15 months. There has been some stress at times, but it is to be expected when undertaking a building project and it was minimal compared with all the horror stories we’d heard. We put this down to picking the best company to build our home. I am sure the process was as smooth as it could have been. The house has been built by excellent tradespeople, and with your high standards and work ethic I am sure you have a 100% rate of happy customers.
We’d strongly recommend Benchmark Homes to anyone who is looking at building and wants to have a good experience while doing it. You are welcome to pass on my cell phone number or email address to prospective customers who are a little unsure or need convincing. We’ll be happy to share our experience and will only have positive things to say to them.”
– Christelle & Regis
“Our building experience with Benchmark Homes was everything we could have hoped for.
We initially entrusted the process of building our home to Benchmark after consulting Richard Evans regarding some design features we liked in another home he had designed. He immediately came up with some improvements to ideas we were already working on.
Many people speak of having all sorts of things going wrong in their building experiences, and so we were expecting and watching out for any little thing that could tip the balance. Naturally, there are little changes that we wanted to make along the way, and little things that we perceived could become a problem. No request we made, whether about a problem or to satisfy an alteration we wanted, was ever a problem for our project manager. He was onto everything as soon as we requested it. By the day we took possession we could honestly say – and have told many people since- that the whole process was very smooth and not a single thing went wrong.”
– Julie and Trevor Proctor
“We have had the privilege to build with Benchmark three times now, and are about to embark on two new projects. Richard and the team have worked together to build us high quality, unique preschool buildings and homes. We are hooked! People say building is stressful and hard work – our experience with the Benchmark Team has been fun, creative, and exciting, and nothing has ever been too big a problem. We just get them to draw-up our wish list, then go and get some beer for the roof shout!
– Justine Johnson
Thanks for getting us through the last few months and for all your help and assistance in keeping in touch and bringing everything together for us. We really appreciate it and look forward to enjoying our new home.
– Murray & Donna Saunders