Thanks for the gift basket. I have now been in my new house at West Melton for two weeks and absolutely loving it.
I want to thank you personally for the great house design you worked out for me, answering all my queries in the earlier days and working through the build process with me. This house is ‘so me’ and nothing with it I would really change.
A big thanks to Will for his communication and follow through on any issues, and really appreciate this continuing after the ‘hand over of the keys’. I equate it to ‘post implementation support’ in my role – very important. You have a very professional team working for you and everyone within your company that I came in contact with has left me with a positive opinion. This includes the trade companies you work with and I won’t mention specifics in case I miss anyone out.
If I ever had to build again, I would have no hesitation in going with Benchmark again and I take every opportunity to recommend your company to other people when people ask about my house.
The wow factors for me are the schist stonework – the view from inside as well as outside, the internal entrance way with the peaked ceiling and high glass to let the outside light in, the tiled en-suite, and of course my garage. The whole house design works really well for me and I am glad that I worked through the specification in detail during the design phase as it meant there were no major surprises during the build.
Again, thanks to Will and everyone in your company that I came in contact with. It was a wonderful experience.”